![]() ![]() Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business.Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred.Sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation. ![]() Strong business acumen, and the ability to analyze and use information to effectively and efficiently execute daily priorities.Assess and analyze business trends at the department level, utilizing all available reporting to problem solve sales results and take appropriate action LEADERSHIP SKILLS / KNOWLEDGE.Manage Visual Publication Calendar* (*Stores Under 4.5M Annual Sales Volume only).Utilize all company tools and training resources to educate the team on product knowledge and visual presentation skills validate execution of visual certification routines.Deployment and management of company outreach initiatives, inclusive of designers, decorators and caterers.Additional duties and responsibilities as assigned by and in the absence of Store Manager Merchandising:.Ensure a consistent orientation and onboarding experience.Recruit, interview and hire top talent that aligns with our company values.Responsible for organizing, planning and execution of all signage and graphics in partnership with entire management team.Assist Store Manager with MyHR responsibilities partner with Operations Manager to ensure sales floor is properly staffed to support business needs.Validate and ensure execution of all customer loyalty initiatives and activities, assess loyalty results and take appropriate action to drive those results.Validate and ensure execution of all omnichannel initiatives, inclusive of BOPUS, STS and AOS.Utilize all company selling and training resources to educate team on product knowledge, selling skills and business goals validate that all company tools are being fully leveraged to provide exceptional Customer Experience on a consistent basis.Address and quickly resolve customer issues and/or concerns with appropriate partnership.Hire, develop and retain a high performance team through coaching, training and recognition.ESSENTIAL DUTIES & RESPONSIBILITIES Customer Experience: Maintain a branded store experience through consistent visual execution, standards and recovery. Drive a service and selling culture through effective leadership routines and engagement behaviors. Consistently exemplify, maintain, and foster the culture and values of World Market. In partnership with the Store Manager, provide leadership to achieve or exceed sales and profitability goals. ![]()
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